Frequently Asked Questions

Does Ringo work when the bottle is empty?

Yes! Ringo was designed to work as a secure mount whether the bottle is empty or full. Even the regular 24oz bottle is stable enough to hold an iPad when the bottle is empty.

Is Ringo compatible with my device?

Yes, Ringo is compatible with ALL devices. We developed a Magnetic Booster Ring that you can attach to your device to make it magnetic. It's extremely strong & resilient and won't fall off. It's even strong enough to hold large tablets like the iPad 12.9"!

Whether or not you need a Magnetic Booster Ring depends on your device and/or if it has a MagSafe-compatible case.

Check out this chart to determine if you need one.

The Magnetic Booster Ring is not included, so you should add one to your order if you need one.

Can I use Ringo with my phone case?

Ringo is compatible with all MagSafe-compatible cases. If your phone case is not MagSafe-compatible, we designed a Magnetic Booster Ring that you can apply to any device or case to make it compatible.

The Magnetic Booster Ring is not included, so you should add one to your order if you need one.

Is the Magnetic Booster Ring included?

Yes!

Is Ringo dishwasher safe?

Yes! Ringo's bottle is made of premium double-wall vacuum-insulated stainless steel. It has a powder coating that is highly resistant - the same as all the other top-end brands, to ensure the product is scratch-proof, dishwasher-safe, and long-lasting.

The silver one does not have the powder coating - it has a fingerprint-proof glossy coating, and is just as scratch-proof, dishwasher-safe, and long-lasting as the other colors.

To keep your Ringo lid in the best shape, we highly recommend hand-washing it. It's only one piece - unlike other bottles that have multiple components that need to be separated for proper cleaning.

How long will Ringo keep my drinks hot or cold?

Ringo will keep your drink cold for 24 hours and hot for 12 hours thanks to its dual-wall vacuum-insulated stainless steel bottle.

Can I leave my Ringo in the fridge or freezer?

You can absolutely leave your Ringo in the fridge overnight - that being said, due to the double-wall vacuum insulation, the cold of the fridge will only make the bottle cold, but will not necessarily reduce the temperature of the water inside. The insulation protects your drink from outside temperatures - which is why it keeps your cold drinks cold and your hot drinks hot when you're on the go.

If you want ice-cold water as quickly as possible, we recommend putting some ice cubes inside your bottle with cold water instead.

You definitely should NOT put your Ringo in the freezer with the lid on (as liquid cools it expands in all directions. The expansion can cause the stainless steel walls of the bottle to deform and can sometimes also break the vacuum seal. If this happens your Ringo will no longer insulate properly).

As for putting your Ringo in the freezer with the lid off - we wouldn't recommend that either - you're still better off putting ice cubes in the bottle for ice-cold water.

Will Ringo fit in my car's cupholder?

Ringo was designed to fit in most cupholders. If you'd like to double-check, the diameter of the Regular bottle is 3.10 inches (78.6mm) and the diameter of the Large bottle is 3.33 inches (84.6mm).

What are Ringo’s dimensions?

Ringo (Regular 24oz)

Height (with lid) - 24.3cm (~9.6in)

Height (without lid) - 21.2cm (~8.35in)

Diameter (top) - 61.8mm (~2.4in)

Diameter (bottom) - 78.6mm (~3.1in)

 

Ringo (Large 32oz)

Height (with lid) - 27.2cm (~10.7in)

Height (without lid) - 24.1cm (~9.49in)

Diameter (top) - 61.8mm (~2.4in)

Diameter (bottom) - 84.6mm (~3.3in)

How much does Ringo weigh?

The regular bottle weighs 370g and the large bottle weighs 510g (when empty, including the lid).

What are the dimensions of the Magnetic Booster Ring?

The Magnetic Booster Ring has an inner diameter of 44mm and an outer diameter of 55mm. It is 1.9mm thick.

Is the Magnetic Booster Ring re-usable?

The Magnetic Booster Ring was designed to be single-use - but if you're careful when removing it (doing so slowly, so that the adhesive stays on the magnetic ring), you can absolutely apply it to another device. We've done it dozens of times with our samples, and it retains its strong grip.

Can I ferment liquids in Ringo?

No - We do not recommend using Ringo for fermentation - over time, the fermentation can cause pressure to build in the bottle, which may make the lid difficult to remove or forcefully eject and cause injury.

Can I use Ringo with carbonated beverages?

No - We do not recommend using Ringo with carbonated beverages - over time, the carbonation can cause pressure to build in the bottle, which may make the lid difficult to remove or forcefully eject and cause injury.

Is Ringo compatible with PopSockets?

Yes! Most of the time.

If you are using a MagSafe PopSocket, it'll work perfectly.

Otherwise, as long as the PopSocket is installed at the center of the magnetic ring (whether built-in to your phone, or a Ringo Magnetic Booster Ring) - it'll work perfectly.

Is Ringo Patented?

Yes! Ringo has design and utility patents all over the world.

Ringo looks simple on the surface but took 2 years of engineering to perfect, so it can be stable when empty and give you a full 90-degree range.

Aren't you afraid of getting copied?

Absolutely not.

Ringo looks simple on the surface but took 2 years of engineering to perfect, so it can be stable when empty and give you a full 90-degree range.

We aren't scared of copycats, because we are confident they will deliver an absolutely terrible product experience. Copycat products will surely not work when the bottle is empty, and not give you the freedom to set your phone at any angle (and stay there). 

Copycats that produce a similar product at a lower price will be responsible for countless broken phones and frustrations. Ringo is the real deal, and costs less than buying a premium water bottle and tripod separately. It will deliver a quality experience, every time, and we are confident that our product is worth the price.

Have another question?

Contact us and we'll be happy to help!